💳 Secure payment
Disputes & refunds
What to do in case of a disputed payment, a double charge, or a refund request.
Dispute a payment
A charge looks wrong to you? Contact us through the form with the date and amount: we'll check the transaction and respond quickly.
Get a refund
Refunds are issued to the original payment method. How long it takes to appear in your account then depends on your bank.
Double charge
In the event of a double charge, the extra amount is automatically canceled or refunded after verification. Report it to speed up processing.
